Ankle Gleam LLC
Exchange Policy
Last updated: September 2026
Exchanges are handled as a return plus a new order so the size you want is not held while your parcel travels back to us.
Requesting an exchange
Contact us within 30 days of delivery with your order number and the size or style you would like instead. We will confirm availability and the return address.
Placing the replacement order
Place a new order for the item you want so it can be reserved and dispatched straight away. Your original item is then refunded once it is received and inspected.
Condition requirements
Exchanged items must be unworn, unwashed and have tags and hygiene liners intact.
Final sale items
Items marked final sale at the time of purchase cannot be exchanged unless they are faulty.